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LupinServe / 12 offerings Service & work operations Requests, cases, IT services and accountable field work.
12 S01 Client, citizen and employee support Organise client, employee and stakeholder enquiries with accountable support queues and conversation history. + LupinServe / Scope to explore Client support desk Customer help desk Employee service desk Citizen/member support Customer-service queues Support ticket intake Customer requests Customer-facing issue tracking Request reference numbers Status tracking Customer-service history Support escalation Customer and contact directory Party/identity records CRM context Customer conversations and correspondence Contact and organisation association where configured S02 Enterprise service management and work items Define requests, incidents, cases and work items with departmental ownership and a consistent operating record. + LupinServe / Scope to explore Service catalogue Service requests Queries Complaints Incidents Problems Changes Cases Work items Work orders Tickets Priority configuration Status/state transitions Queue assignment Service ownership Team/department assignment Transfer/routing Service-level categorisation Linked work history Department-specific service desks for HR, finance, procurement, facilities, operations, IT and shared services Organisation-level work dashboard S03 SLA and response governance Set response and resolution commitments, monitor deadlines and escalate work that needs attention. + LupinServe / Scope to explore First response and resolution SLA policies Deadlines Queue/service/priority SLAs SLA clocks Breached/at-risk indicators Escalations Escalation approvals Case timeliness and statutory due-date capture Audit trail for resolution S04 Complaint, query and case management Track a complaint or investigation from intake through evidence, decisions, outcomes and follow-up. + LupinServe / Scope to explore Complaint submission and tracking Complaint investigation Case opening Linked parties Allegations/issues Evidence attachments and documents Case tasks Investigator ownership Decisions and outcomes Appeals Corrective action/handoffs Escalation to field work Query management Reusable query responses Query-to-request/complaint conversion Case workspace S05 IT service management (ITSM) Bring IT incidents, problems and changes into controlled service-desk processes. + LupinServe / Scope to explore IT service desk IT incidents Problem management Known errors Workarounds Change requests Standard/normal/emergency changes Approval gates Rollback planning Service CI/reference links ITSM queues, knowledge and audit S06 Field work and maintenance-related service execution Coordinate assigned field work, progress updates and the evidence needed to review completion. + LupinServe / Scope to explore Field task assignment Dispatch of work orders Technician assignment Visit/work scheduling Travel/arrival/work/completion stages Time and material notes On-site observations GPS/location context Field photo/document evidence Field-service status Work-order review Work linked back to original case/request Spatial field-evidence features S07 Workflow Studio and process automation Design approval, routing and escalation workflows with human review and execution history. + LupinServe / Scope to explore Workflow designer/studio Version-controlled workflows Workflow publication Conditional routing Task creation Assignments Approvals Timers Deadlines Escalation Notifications Human-in-loop review Failed-execution capture Retries Workflow state history S08 Knowledge, self-service, intake forms and surveys Give people clear forms, knowledge articles and self-service routes to request help and provide feedback. + LupinServe / Scope to explore Knowledge base FAQ and self-service Help Centre Internal and public articles Response templates Knowledge suggestions Article publication Public request portal Public form builder and forms Customer/supplier-facing forms where configured Case submission Status check/track issue Customer feedback surveys Survey publication and response records Resolution verification S09 Communication, omnichannel and notifications Scope connected communications and notifications around the channels and providers your organisation uses. + LupinServe / Scope to explore Shared work-item conversation history Inbound message normalisation Portal/web-form intake Email message correlation Threading against existing work Channel-to-tenant mappings Notifications Delivery orchestration Message/outbound logging WhatsApp provider adapters and setup surfaces Microsoft 365/Graph configuration Service email integration Event deduplication and idempotency Channel availability depends on provider and tenant configuration. Gmail/IMAP workers and some Graph, outbound and domain features remain phased and require demonstration.
S10 Organisation, security, brand and configuration Configure organisations, teams, queues, permissions and branded service experiences. + LupinServe / Scope to explore Multi-tenant organisation provisioning Department structures Team and access administration Service and queue configuration Work-policy setup Organisation blueprint Organisation settings Permission/security settings Role-based control Identity verification/OTP components Brand/theme management Branded portals White-label logo, favicon, colours and labels Domain verification configuration Platform administration Tenant health and platform control S11 Data, evidence, reporting and intelligence Review workload, backlogs, service commitments and the evidence behind operational reporting. + LupinServe / Scope to explore Operational dashboard Workload and backlog statistics Service request volumes Time-to-response SLA exposure and breach reporting Closure and throughput Complaints and cases analytics Field operations reporting Custom report catalogue Scheduled reports Report exports Report publisher configuration Operational insights Organisation intelligence/health AI insights Evidence/document linkage Auditable event history S12 GIS, ecosystem and enterprise integrations Scope location-aware work and controlled connections between service operations and enterprise systems. + LupinServe / Scope to explore Spatial command centre and map views Field evidence and location intelligence API management API gateway Webhooks Integration fabric Controlled retries External connector setup Microsoft enterprise identity/Graph integration components Respond platform adapter LupinAsset bridge and asset-event intake LupinScript synchronisation and formal evidence handoff Map data, spatial features and each cross-product connection require deployment-specific validation.
LupinScript / 19 offerings Information & governance Records, procurement, contracts, assurance and intelligent capture.
19 D01 Electronic document and enterprise content management Keep documents, versions, metadata, access and search in a controlled enterprise repository. + LupinScript / Scope to explore Central document repository Document ingestion/upload Folder structures Organisational and department workspaces Enterprise file plans File classifications Document and record metadata Metadata schemas Indexed search Advanced document/task/workflow search Document preview and view Document version history Check-in/check-out Review comments References, links and relationships File permissions and sharing Internal/external controlled access Document distributions, transmittals, bulk operations, annotations and audit D02 Workflow, request and task management Route requests and approvals with named owners, due dates and a record of decisions. + LupinScript / Scope to explore Workflow templates and definitions Digital workflow initiation Approvals and rejection Task assignment Due dates Request intake portal Request templates Request forms Service/work requests Department assignment Work queues Rules/automations Notifications Audit history Approval dashboards Status and performance analytics D03 Records retention, lifecycle and archival management Organise retention, appraisal, disposal and archival transfers against agreed records policies. + LupinScript / Scope to explore File plans and series Retention schedules Retention assignment Record appraisal Archive eligibility scanning Legal preservation interactions Disposal eligibility Disposal applications Disposal authority approval Destruction register and queue Evidence of destruction Archive transfer batches NARSSA lifecycle compliance configuration Archival records and reconciliation D04 Physical records, storage and scanning operations Connect physical files, boxes, storage locations, digitisation and retrieval operations. + LupinScript / Scope to explore Physical records register Boxes Barcodes Box/location allocation Off-site storage locations Storage movement Scan-on-demand requests Digitisation/scanning queue Packing sessions Transfer/collection/delivery requests Chain of custody and handoff Physical archive transfers Staff roles and field processing D05 Legal management, legal holds and eDiscovery Preserve relevant information, coordinate legal holds and support controlled evidence review. + LupinScript / Scope to explore Legal holds Preservation scopes and custodians Legal departure/offboarding preservation Preservation decisions Protected evidence Investigations/interviews Evidence and matter links Legal hold status and release Controlled search and disclosure Redaction Legal workflows EDiscovery and preservation audit D06 GRC and enterprise assurance Connect risk ownership, controls, obligations, findings and corrective-action evidence. + LupinScript / Scope to explore Enterprise risk registers Risk ownership and scoring Risk treatment/actions Control mapping Regulatory obligation/legislation tracking Compliance frameworks and assessments POPIA support PAIA request processes Incident registers Incident investigation Inspections and findings Corrective actions Evidence Dashboards, exceptions and reporting Combined assurance Software supports your governance processes; it does not provide legal certification.
D07 Internal audit Organise audit plans, workpapers, findings, reviews and management follow-up. + LupinScript / Scope to explore Audit universe/workspaces Annual/engagement planning Audit assignments Workpapers Fieldwork evidence Tests Findings Recommendations Corrective action tracking Review Management responses Internal audit reporting Linked risk/record/evidence histories D08 Board and committee management Explore board and committee administration, papers, decisions and action tracking in a beta module. Beta + LupinScript / Scope to explore Board/committee structures and membership Board governance and meeting planning Agendas Board papers Requests and submissions Pack preparation, publication, controlled access and offline packs Directors' collaboration Meeting conduct Minutes Decisions and resolutions Action tracking Board calendar integration Notifications Signatures and board reporting Meeting audit Beta. Scope and readiness must be demonstrated before a production commitment.
D09 Quantitative risk analytics (QRA) Explore governed risk scenarios, sensitivity analysis and quantitative decision support in a beta module. Beta + LupinScript / Scope to explore Governed quantitative risk models Model templates Stochastic/scenario simulations Stress testing Sensitivity analysis Quantitative decision support Model controls and provenance Potential GIS/eGRC links Beta. Risk models require competent validation and suitable source data.
D10 Procurement, sourcing and tenders Structure requisitions, supplier documents, sourcing, evaluation and award evidence. + LupinScript / Scope to explore Procurement planning and requisitions Purchase request workflows Sourcing events RFQ/RFP/tender creation Publication and bid registers Supplier directory and onboarding Supplier compliance documents Supplier portal and opportunities Bidder questions and submission receipt Bid opening registers Evaluator assignment Scoring and evaluation Adjudication/award governance Post-award tracking Procurement assurance, approvals, audit evidence and reporting D11 Contract lifecycle management Coordinate contract intake, drafting, review, approvals, obligations and renewals. + LupinScript / Scope to explore Contract intake/upload Drafting Templates and clause review Negotiations External review Contract approvals Signatures Obligation and status tracking where configured Renewals Expiry/exit management Contract inspections Corrective actions Linked records, risks and audit D12 Accounts payable automation Organise supplier invoice capture, matching, approvals and exception review. + LupinScript / Scope to explore Supplier invoice intake Document capture PO referencing and invoice matching Two-/three-way matching Approval routing Exceptions/alerts AP automation dashboard Supplier/vendor record linkage Reporting and exception review D13 Electronic signatures Manage signature requests and signing records with agreed identity and legal requirements. + LupinScript / Scope to explore ESignature templates Signature requests Signing envelopes Recipient/signatory flows Signing inbox Signer actions Signature evidence, status and audit Document completion and verification. Legal enforceability depends on configuration and applicable law Signing method, identity requirements and enforceability depend on configuration and applicable law.
D14 AI and intelligent capture Use assisted capture, classification, extraction and review with human oversight. + LupinScript / Scope to explore OCR Scanning Document classification Metadata extraction Intelligent field mapping Semantic and enhanced search AI-assisted review, summaries, suggestions and next actions Controlled AI assistants for documents, contracts, procurement, tasks, risks and support Typed action requests with human approval and audit D15 Analytics and digital operations Bring workflow, information, governance and commercial-process reporting into a management view. + LupinScript / Scope to explore Dashboards, workflow analytics, report generation Executive insights Compliance/risk/audit analytics Procurement dashboards Integration/sync health Storage monitoring Data quality and migration Alerts, reports and export scheduling D16 Integration, interoperation and enterprise platforms Scope data exchange, migrations and connector configuration around the systems you already use. + LupinScript / Scope to explore Integration Hub APIs Webhooks Microsoft 365, SharePoint and OneDrive synchronization Sage 300/X3 exchange SAP ERP exchange Dynamics 365 integration components Migrations and connectors Sync job monitoring Integration health and failure/retry Desktop repository synchronisation components Named ERP, Microsoft and other connections are individually assessed and tested in your environment.
D17 Spatial intelligence Explore mapped records and location-aware evidence through a beta spatial module. Beta + LupinScript / Scope to explore GIS/location-aware record overlays Mapped records and sites Cadastral/geospatial layers Spatial risk and evidence exploration, according to configured data. Not a certified mine GIS integration Beta. This is not a certified mine GIS integration.
D18 Learning/AI instructor add-on Explore AI-assisted learning guidance and optional digital-instructor experiences in a beta add-on. Beta + LupinScript / Scope to explore AI course questions, tutor assistance, interactive training guidance Generated training media/digital instructors and optional avatar experiences, subject to vendor, configuration and safety Beta. Availability depends on configuration and any external media providers.
D19 Governance, security and platform administration Administer tenant access, modules, confidential information and platform governance. + LupinScript / Scope to explore Tenant/organisation administration Module entitlements User/role permissions IAM/access review Confidential file controls Administrator security logs Shared/external access Platform health and synchronisation Backups/disaster recovery facilities Audit histories Compliance controls and knowledge base LupinHCM / 17 offerings People & performance Employee lifecycle, skills, performance and workforce administration.
17 H01 Core HR and employee records Maintain employee information, reporting lines and controlled personnel records. + LupinHCM / Scope to explore Employee master records Employee profile and contact data Personnel directory Employment and position data HR file/document manager Organisation units Departments Teams Reporting lines Manager/staff profiles Employee history Staff transfers Controlled employee credentials and records H02 Organisation design, establishment and workforce planning Plan positions, structures, vacancies and workforce requirements with defined approval responsibilities. + LupinHCM / Scope to explore Organisation charts and structure versions Position control Job families and job descriptions Vacancies and post establishments Approved/frozen/filled position tracking Restructuring workflows Workforce supply/demand and gaps Succession-related position planning Staffing intelligence Establishment governance Job design Job evaluation Job-evaluation handoffs and assurance H03 Recruitment and applicant tracking Coordinate recruitment from an approved vacancy through applications, assessment and appointment. + LupinHCM / Scope to explore Vacancy requests/job requisitions Requisition approval Careers site and embedded careers widget Applicant portal Application intake Candidate profiles Applicant pipeline Shortlist/selection stages Interviews and interview scheduling Scorecards and decision notes Applicant tracking Recruitment governance Appointment/offer processes Recruitment analytics Optional AI-based recruitment assistance subject to human oversight H04 Employee onboarding, moves and offboarding Organise onboarding, transfers and exits with accountable tasks and document requirements. + LupinHCM / Scope to explore Employee onboarding portal New-hire forms and preboarding Induction checklists Document and policy acknowledgement Manager approvals and workflow steps Task ownership Access/equipment requests and handoffs Employee activation and probation Promotions/moves/transfers Termination/exit and access/asset clearance workflows (integration readiness must be checked) H05 Leave, attendance and day-to-day HR Support leave, attendance views, employee requests and day-to-day HR administration. + LupinHCM / Scope to explore Leave types and policy rules Leave balances and accrual Leave application Manager approvals Leave calendars Attendance/time views where configured HR operations queue Employee service requests Employee document access and payslip views Payslip access and payroll handoffs do not imply a native payroll calculation engine.
H06 Payroll-related integration and personnel administration Prepare personnel and payroll handoffs alongside your chosen payroll system. + LupinHCM / Scope to explore Payroll data export/handoff Integration-ready payroll support Employee payslip display Payroll administration surfaces Sage 300 People coexistence Organisational pay governance Personnel and allowance/notch models A payroll integration and administration scope; your payroll engine and authorised payroll controls remain separate.
H07 Compensation, reward, benefits and employee value Structure compensation reviews, benefits administration and reward governance. + LupinHCM / Scope to explore Compensation architecture Grades and ranges Remuneration structures Compensation review cycles Calibration Bonus and variable pay Benefits administration Pay/governance policies Compensation/benefits reporting Performance and reward alignment Role-scoped controls H08 Enterprise performance management (Performance OS) Connect strategy and employee objectives with evidence, reviews and performance cycles. + LupinHCM / Scope to explore Organisational strategy and objective setup KRA/KPI architecture Goals and targets Employee/manager agreements Agreement versioning Competency and weighted assessments Higher/lower/exact/range/binary measurement types Check-ins and one-on-ones Evidence and achievement capture Supervisor reviews Moderation/calibration Approvals Assessment sheets Quarterly/annual performance cycles Progress, variance and interventions Performance dashboards and cascade to teams H09 Learning, training and skills development Coordinate training, learning assignments, skills gaps and completion evidence. + LupinHCM / Scope to explore Learning catalogues Courses Training assignments Learner enrolment Learning journeys Completion tracking Learning evidence Assessments Training certification/compliance records Training reminders/automation Development plans Manager oversight Skills intelligence Skills audits and gaps Learner/instructor/admin workspaces H10 Talent, careers, succession and workforce development Develop career pathways, succession planning and talent-review processes. + LupinHCM / Scope to explore Career mobility Internal talent pipeline Succession planning High-potential/executive talent management Career pathing Talent review Performance-to-learning development actions Skills-demand mapping Manager and executive oversight H11 Employee workplace experience and collaboration Give employees and managers access to information, requests and workplace coordination. + LupinHCM / Scope to explore Employee self-service dashboard Personal profile Document/policy access Workplace announcements and communication Direct/team messaging where enabled Requests for HR, IT, travel, equipment, payroll and learning Manager approvals Tasks, meetings and reminders Employee support desk AI employee assistant Notifications and mobile-friendly employee actions H12 Employee relations, wellness and policy controls Organise employee-relations casework, policy acknowledgements and controlled HR follow-up. + LupinHCM / Scope to explore Employee relations casework Formal interventions and disciplinary workflows where configured Probation records Grievance/support channels Company policies and acknowledgements Compliance certifications Manager/HR investigations and approvals H13 HR, management and executive intelligence Review workforce, recruitment, learning and performance information through role-scoped reporting. + LupinHCM / Scope to explore HR operations command centre Recruitment and onboarding KPIs Workforce headcount/movement data Attendance/leave and learning trends Performance intelligence and analytics Organisational analytics Talent/skills dashboards Executive views and targeted alerts Scoped manager team visibility Workbook/plan intelligence H14 Enterprise GRC and assurance modules Connect people-related risks, policy evidence, audit findings and action tracking. + LupinHCM / Scope to explore HR-connected risk registers Risk assignments/treatment Compliance requirements and policy evidence Internal audit workspaces Audit findings and follow-up Control and obligation tracking Tenant-scoped audit logs Certification registers Data governance H15 Municipal performance and South African public sector extensions Explore specialist municipal performance and establishment configurations for eligible public-sector organisations. + LupinHCM / Scope to explore Municipal IDP/SDBIP cascades Institutional and department objectives Quarterly targets and results POE attachments/verification Variance and corrective action Individual performance alignment Municipal performance compliance and reporting Senior-manager governance Establishment approvals Job-description/job-evaluation Municipal skills audit Discipline/MEC reporting Municipal pay/notch and recruitment governance where applicable Specialist public-sector extension, included for full portfolio visibility; applicability to a private mine or factory is assessed in discovery.
H16 Government, SOE and public entity performance extensions Explore government and public-entity planning, target and portfolio-of-evidence configurations. + LupinHCM / Scope to explore Strategic Plan / APP / operational-plan hierarchy Programme and subprogramme structures Outcomes/outputs Quarterly results Portfolio of evidence Variance and corrective actions Performance reviews Government target governance Plan extraction/intake with controlled human review Public-sector skills and pay governance Specialist public-sector extension, included for full portfolio visibility; applicability is assessed in discovery.
H17 Platform administration, sector configurations and integrations Configure people-platform access, sector terminology and agreed external system handoffs. + LupinHCM / Scope to explore Multi-organisation tenant setup Module entitlements Employee vs manager/HR/admin roles Sector terminology and operating models Configuration studio Role-based access Platform health Integration management Tenant reporting controls Sage 300 People, Microsoft 365 / Teams / Outlook, Google Workspace integration architectures (each external connection subject to provider/tenant setup) LupinScript publication hooks LupinAsset lifecycle handoffs Governed AI assistance Each external provider and cross-product handoff requires tenant setup and validation.
LupinAsset / 19 offerings Assets & stores Asset lifecycles, verification, custody, inventory and finance context.
19 A01 Asset inventory and master register Build a consistent master record for asset identity, location, ownership and condition context. + LupinAsset / Scope to explore Enterprise fixed-asset register Unique asset records/identifiers Asset classes/types Categories Tags/barcodes/QR identifiers Acquisition/capitalisation dates Ownership/cost centre/site/location fields Supporting evidence Component assets Asset hierarchies Asset 360 record Condition, usage, status and event timelines Import and controlled data cleanup A02 Acquisition, planning and full asset lifecycle Organise the asset journey from intake and acceptance through use, review and retirement. + LupinAsset / Scope to explore Smart asset intake Procurement-to-asset handover Receipt/acceptance Asset classification Capitalisation work queues Component lifecycle Asset use and movement Revaluation/review Impairment-related event support Replacement/capital planning Retirement and disposal Lifecycle approvals and ledger history A03 Physical verification and tagging Plan physical counts and tagging campaigns with discrepancy review and supporting evidence. + LupinAsset / Scope to explore Verification campaign definition Assignment of teams and locations Field/mobile scan Barcode/QR tagging Unrecorded asset discovery Location/condition/custodian capture Photo and document evidence Discrepancies/mismatches Exception queues Supervisor review Campaign progress Tagging registers Evidence-linked verification results A04 Asset custody, assignments and movements Record equipment allocation, transfers, custody and employee-return requirements. + LupinAsset / Scope to explore Asset issuance/handover to employees Custodian acknowledgements Custody transfer Location-to-location transfers Controlled/bulk movements Employee self-service 'my assets' Scanner lookup Lost/damaged equipment incident reporting Replacement handover Equipment kit transfers Employee office moves Move history Leaver exceptions Exit clearance, retrieval and audit timeline A05 Inventory, stores and consumables Track stores, consumable balances, receipts, issues, counts and inventory exceptions. + LupinAsset / Scope to explore Inventory item master Store/site locations Location-scoped stock balances Stock receipt Issue/consumption Transfers and returns through configured movement types Inventory movement history Stock counts Count-sheet creation Line counting Variance review Approval and posting Consumption analytics Adjustment analytics Slow-moving stock Reorder and replenishment suggestions Stores dashboards A recipient-signed consumables receipt requires a separate end-to-end demonstration. Fixed-asset custody acknowledgement is a different workflow.
A06 Engineering, maintenance and enterprise asset management (EAM) Explore asset-related maintenance planning, work history and condition information within an agreed EAM scope. + LupinAsset / Scope to explore Maintenance service requests and work orders Scheduled/preventive maintenance Maintenance planning Reliability/asset health Maintenance history Repair/refurbishment events Asset condition and usage readings Work assignment Scheduling windows Assurance, compliance and exceptions Link to external service workflow where validated Asset-related maintenance cost reporting A07 Fleet and transport Organise fleet records, assignments, usage, service dates and transport-related administration. + LupinAsset / Scope to explore Vehicle/fleet master Vehicle assignments and driver information Odometer readings, journeys and usage Fuel and cost records Licence/insurance/inspection due dates Service schedules Accident/damage/incident tracking Traffic fines and compliance Repairs and fleet analytics Telematics and fuel-card feeds require separately validated adapters.
A08 Asset financial accounting and books Scope asset books, depreciation policies, accounting reviews and reconciliation requirements. + LupinAsset / Scope to explore Asset financial books Recognition and capitalisation Depreciation engines/policies Useful life and residual value Asset values Asset accounting event history Accountant workbench Disposals/write-offs Financial rules Manual/automated review queues Posting and reconciliations Multi-book accounting Annual review and period controls CFO dashboards Accounting policies, books and calculations require finance review and deployment-specific validation.
A09 Tax asset management Structure tax-asset classifications and book-to-tax review under the relevant accounting rules. + LupinAsset / Scope to explore Tax asset register Tax classifications Capital allowances Tax depreciation and allowance runs Book-to-tax reconciliations Finance review Tax rules and exceptions Tax audit histories. Requires jurisdiction-specific configuration and accounting sign-off Tax configuration requires jurisdiction-specific accounting sign-off.
A10 Finance reporting, year-end and public-sector accounting packs Prepare asset close, disclosures and sector-specific reporting configurations for finance review. + LupinAsset / Scope to explore Asset disclosures Disclosure centre and reconciliation Year-end close controls Asset accountant reporting GRAP profiles and GRAP 17 disclosure support Municipal asset register and annual review MSCOA mapping, classifications, master chart, rollover Municipal transfers and Treasury-oriented reconciliation workflows Public-sector packs are sector-specific. Statutory submissions and ERP postings require separate validation.
A11 Risk, insurance, claims and resilience Connect asset insurance, incidents, claims and risk-treatment information. + LupinAsset / Scope to explore Asset coverage/insurance register Insurance exposure gaps Claims Theft/damage/incident records Risk register Risk treatment and assurance Disaster impact analysis Asset funding/replacement planning Property and fleet insurance renewal context A12 Procurement and materials-to-assets handoff Carry purchase, receipt and supporting evidence into asset and materials onboarding. + LupinAsset / Scope to explore Procurement handover register PO/receipt/invoice references Purchase-to-asset classification Matching and receipt evidence Goods accepted for capitalisation Exception reviews Asset-onboarding routing Links with inventory/store controls Integration hooks to external procurement and financial systems A13 Spatial, GIS, property and facilities Bring asset, property, site and facility records into a location-aware operating view. + LupinAsset / Scope to explore GIS asset maps PostGIS location context Field verification maps Geospatial assets Property/land register Site lifecycle Infrastructure portfolio Municipal property register Location mismatches Spatial discovery and context Assets and facility allocation External ArcGIS-native connectivity is a research-stage integration and requires separate scoping.
A14 Infrastructure and multi-site portfolio Organise infrastructure and asset information across sites, subsidiaries and portfolios. + LupinAsset / Scope to explore Infrastructure asset portfolio Site and facilities lifecycle Network/linked asset graphs Group/holding-company portfolio Subsidiaries and site reporting Cross-location comparators Group-level asset tracking and governance A15 Intelligence, dashboards and executive reporting Review asset, inventory, fleet, verification and finance information in management reports. + LupinAsset / Scope to explore Asset health dashboard Enterprise dashboard Lifecycle intelligence Condition/use analytics Inventory insights Fleet reports Depreciation/finance reports Year-end analytics Exception queues Verification campaign reports Executive CFO asset views Multi-site reporting and portfolio intelligence A16 Assurance, audit and governance Prepare asset evidence, exceptions and approval trails for governance and audit review. + LupinAsset / Scope to explore Asset audit trail Physical and financial verification Auditor portal Audit evidence Compliance checklists Pre-audit reports Shared audit exchange Anomaly/exception reporting Permissions and approvals Role scopes Evidence provenance Asset coverage/capability assurance A17 Training, implementation and data transition Plan asset-data transition, reconciliation, training and adoption with a scoped delivery service. + LupinAsset / Scope to explore Training academy Learning catalogue and trainer/instructor functions Staff enablement Structured implementation Data migration and reconciliation workbench Onboarding and site adoption Platform configuration. These need separately scoped service terms Implementation, training and migration deliverables use separately agreed service terms.
A18 Administration and access Configure organisations, site access, policy controls and administration responsibilities. + LupinAsset / Scope to explore Organisation onboarding and structure System administrator dashboard Tenant and user permissions/RBAC Multi-tenant configuration Site/location access restrictions Financial period and policy controls Security/governance Data migration tools Audit and system health A19 Ecosystem and external ERP, HR, GIS and IT integrations Assess asset-system interfaces, reconciliation and ecosystem handoffs before committing to native connectors. + LupinAsset / Scope to explore Generic integration and event/queue infrastructure ERP synchronisation dashboard LupinServe, LupinScript, LupinHCM ecosystem APIs External finance/ERP connector frameworks for SAP/Sage/Dynamics/Oracle Device discovery via Microsoft Intune SuccessFactors employee feeds Geospatial ArcGIS External maintenance ServiceNow/IBM Maximo Telematics/fuel card adapters Security/permissions and reconciliation Many named SAP, Sage, Dynamics, Oracle, Intune, SuccessFactors, ArcGIS, ServiceNow, Maximo and telemetry adapters are partial or research-stage; native connectivity is not assumed.
Alphadot X / 1 offering Managed business services Consultants and operating capacity around the selected systems.
01 ADX01 Consulting & managed business services (BPO) Add process expertise and an operating team to the Lupin systems you choose. Professional service + Alphadot X / Scope to explore Records classification, indexing, digitisation coordination and retrieval administration GRC registers, audit evidence coordination and corrective-action follow-up Supplier documentation, contract registers, renewals and AP exception administration Asset-register clean-up, verification coordination and custody reconciliation Employee-file administration, onboarding and performance-cycle support Service intake, triage, queue follow-up, escalation and operational reporting On-site, remote or hybrid delivery with agreed responsibilities and service measures Your organisation retains statutory duties, professional decisions, payment authority and final approvals. Scope, access and confidentiality are agreed before service begins.
Alphadot X / 1 offering Industrial early warning A separately scoped engineering assessment and proposed monitoring concept.
01 ADX02 Surface protection monitoring & industrial early warning Assess epoxy, glass, ceramic and rubber protection systems, selected monitoring signals, qualified inspections and a coordinated evidence-led response. Engineering concept + Alphadot X / Scope to explore Material, substrate, process-service and inspection-method suitability assessment Epoxy, glass, ceramic and rubber material profiles and qualified inspection requirements Selected external ultrasonic steel-wall measurement points Local fluid-contact or leakage indicators OEM-compatible wear monitoring where engineered and approved Qualified inspection and NDT response requirements Proposed ADX telemetry, trend and event workflow Proposed LupinAsset, LupinServe and LupinScript evidence handoffs Site engineering, OT-security, alarm-ownership and acceptance requirements Engineered concept requiring site qualification and a new scope. External UT measures local steel thickness, not liner adhesion. Leakage indicators do not detect all lining defects. Qualified NDT and statutory safety systems remain independent.
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